Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Property Information: Property address, roofing needs, project details
• Communication Records: Records of our communications with you
• Service Information: Details about services requested or provided

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our roofing services
• Process and complete service requests and estimates
• Communicate with you about our services
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends and usage in connection with our services

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• Service Providers: Trusted partners who assist in operating our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Your Consent: When you explicitly authorize us to share information

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure data transmission using encryption technology
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection practices

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain customer information for 7 years following completion of services.

6. Your Rights

You have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information
• Opt-out: Unsubscribe from marketing communications

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. We may use analytics tools to understand how visitors interact with our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.

10. Marketing Communications

With your consent, we may send you promotional emails about our services, special offers, or other information we think you may find interesting. You can opt out of these communications at any time by clicking the unsubscribe link in our emails.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: